Enquiry & customer
New enquiries arrive with contact details and notes in one place.
- Capture contact details and people centrally
- Assign the job site and requirements directly
- Share notes with the office and management
Run every job without losing track.
Craftbase brings customer details, responsibilities, tasks, schedules, time, and documents together in the job—so the office and job site work from the same information.
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Product animation or short video
Job workspace
How a job moves through Craftbase.
From enquiry to invoice, every step stays with the job. This keeps the office, job site, and management working without duplicate entry or lost information.
Customer record with a new enquiry
Job workspace
Every detail stays with the right job.
Customer details, contacts, notes, files, and documents are not scattered across separate tools. Everyone on the team can find the complete context where they need it.
- Connect customers, contacts, and job sites centrally
- Keep notes, files, and documents with the job
- Reuse existing information without duplicate entry
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Product view or short animation
Shared job overview
Ownership & planning
Everyone knows what is next—and who owns it.
Tasks, phases, owners, and dates turn the job into a dependable plan. Changes remain clear to both the office and field team.
- Structure tasks and work steps clearly
- Make owners and next steps visible
- Coordinate dates directly in the job context
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Product animation or screenshot sequence
Tasks and owners within the job
Progress & visibility
See the latest status without having to ask.
Status, completed tasks, recorded time, and field updates combine into a dependable view. The office and management can respond without rebuilding the status from chats or calls.
- See progress and open work
- View recorded time and updates in context
- Understand changes and next steps
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State animation or video
Progress and next steps
One shared context
Everything that grows from a job stays connected to it.
Scheduling, execution, time, and documents work from the same job context. Information is not only collected—it moves forward with its meaning intact.
Core feature: Projects & orders